FAQs

FAQs

Can I drop off my vehicle after normal business hours?

Yes! We have a key drop box beside our front door. Please fill out the envelope in full and drop your keys safely inside the building.

What are your business hours?

We are open Monday through Friday from 8:00 am to 5:00 pm. We are closed most major Holidays.

What type of cars do you service?

We service most makes and models, both foreign and domestic. Please call for specific inquiries.

Can you perform Third Party Warranty work?

Yes, we would be happy to assist you with a Third Party Warranty claim. Please note there is a Third Party Warranty Facilitation Fee of $25 due to the frequent and extended communication performed to comply with your insurance company requirements.

What is your Warranty Policy?

Ron’s Garage has a 3 year / 36,000 mile warranty. If you are not within our service area (25 miles from our garage) you can utilize the NAPA Autocare Warranty by finding a local NAPA Care Center near you. You’ll just need your invoice and will need to stay within the Warranty Limits of 2 years / 24,000 miles.

My car won’t start… now what?

Ron’s Garage has partnered with Triangle Towing. They would be happy to tow your vehicle to our shop so that we can diagnose the issue. Give them a call at (734) 761-5696.

My car is making a weird noise and I don’t know what it is.

Give Ron’s Garage a call to find out the soonest available opening so that we can diagnose your vehicle and get you back on the road as quickly as possible: (734) 961-4701.

I’m buying a new car, can you take a look to make sure this is a good buy?

Yes! We would be happy to perform our Pre-Purchase Inspection on a vehicle that you are considering purchasing. It’s a great idea to know what you are getting into before you make a large purchase.

Do you give Quotes over the phone?

Ron’s Garage believes in giving accurate estimates so that you are not surprised with your auto repair bill. In order for us to give you that, we typically like to see your car in person before we give you a quote. We would be happy to schedule a time to look at your vehicle free of charge. (*Please note that if it needs further diagnostics there may be an additional charge.)

How often should I have my oil changed?

While manufacturer’s are extending the recommendation intervals for newer cars, Ron’s Garage believes that a healthy car is a car that will last. We recommend every 4 months or 4,000 miles for a Synthetic Blend Oil Change, and 5 months or 5,000 miles for a Full Synthetic Oil Change.

When we perform an Oil Change, your car will also get a Courtesy Inspection. This is a 40 point maintenance checklist that will assess the overall health of your vehicle, and will allow you to feel confident in the information of how your car is performing.

I need new tires, what do I do?

We would be happy to order new tires for your vehicle. Give us a call with your Tire Size, or stop by Ron’s Garage so we can check it for you. If you are ready to switch to Winter Tires, ask about our Seasonal Tire Storage.

Serving Ann Arbor and Surrounding Communities Since 1982!